Privacy Policy

1. Introduction

AGEOLab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Engine Optimization platform and services ("the Service").

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Service:

• Account Information: Name, email address, password, and company details
• Company Profile: Company name, website URL, industry, country, and business keywords
• Catalog Data: Product/service descriptions, company information, and other content you upload
• Payment Information: Processed securely through Stripe (we do not store full payment card details)
• Communications: Messages, support requests, and feedback you send to us

2.2 Automatically Collected Information

When you access the Service, we automatically collect certain information:

• Usage Data: Pages viewed, features used, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze usage

2.3 Information from Third Parties

We may collect information from:

• AI Model Providers: Responses and analysis results from third-party AI services
• Public Sources: Publicly available information about your company from the web
• Analytics Services: Aggregated usage statistics from analytics providers

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve the Service and its features
• Analysis and Scoring: To analyze your company's visibility across AI models and generate performance scores
• Personalization: To customize your experience and provide relevant recommendations
• Communication: To send you updates, notifications, and respond to your inquiries
• Billing: To process payments and manage subscriptions
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Research and Development: To improve our algorithms, develop new features, and conduct analytics

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers:

We share information with third-party service providers who perform services on our behalf:

• Cloud hosting providers (for data storage and processing)
• Payment processors (Stripe for payment processing)
• AI model providers (Google, OpenAI, Anthropic for analysis)
• Analytics providers (for usage statistics)
• Email service providers (for communications)

4.2 Legal Requirements:

We may disclose information if required by law or in response to valid legal requests from authorities.

4.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent:

We may share information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or security purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@ageolab.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@ageolab.com
Support: support@ageolab.com

14. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

Our legal basis for processing your data includes: performance of a contract, legitimate interests, and consent where required.

15. CCPA Compliance (For California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@ageolab.com.